新版PMP 備考指南：基于PMBOK 指南的情境案例式解題法（第7版）

第1 章 《PMBOK?指南》（第7 版）與PMP?考試分析 ......................... 1
1.1 PMI 因應(yīng)巨變時代項(xiàng)目經(jīng)濟(jì)的變革 ............................................... 1
1.2 解讀《PMBOK?指南》（第7 版） ................................................. 2
1.3 PMP?新考題特點(diǎn) ............................................................................. 7
1.4 以新維度剖析PMP?新考綱，掌握解題訣竅 .............................. 10
第2 章 項(xiàng)目領(lǐng)導(dǎo)力高度 .......................................................................... 16
2.1 高度——愿景校準(zhǔn)力簡介 ............................................................. 16
2.2 設(shè)定清晰的愿景和使命 ................................................................. 17
2.3 談判確定項(xiàng)目協(xié)議 ......................................................................... 18
2.4 管理項(xiàng)目變更 ................................................................................. 25
2.5 制定項(xiàng)目治理結(jié)構(gòu) ......................................................................... 32
2.6 規(guī)劃和管理項(xiàng)目的合規(guī)性 ............................................................. 35
2.7 評估并交付項(xiàng)目利益和價值 ......................................................... 44
2.8 評估并應(yīng)對外部業(yè)務(wù)環(huán)境變化對范圍的影響 ............................. 53
2.9 為組織變更提供支持 ..................................................................... 61
第3 章 項(xiàng)目領(lǐng)導(dǎo)力廣度 .......................................................................... 68
3.1 廣度——信任統(tǒng)合力簡介 ............................................................. 68
3.2 領(lǐng)導(dǎo)團(tuán)隊(duì) ......................................................................................... 69
3.3 確保團(tuán)隊(duì)成員/干系人完成適當(dāng)培訓(xùn) ............................................ 75
3.4 建設(shè)團(tuán)隊(duì) ......................................................................................... 83
3.5 與干系人協(xié)作 ................................................................................. 90
3.6 凝聚共識 ......................................................................................... 95
3.7 讓虛擬團(tuán)隊(duì)參與進(jìn)來并為其提供支持 ....................................... 100
3.8 定義團(tuán)隊(duì)的基本規(guī)則 ................................................................... 106
3.9 讓干系人參與進(jìn)來 ....................................................................... 112
3.10 管理溝通 ..................................................................................... 118
第4 章 項(xiàng)目領(lǐng)導(dǎo)力進(jìn)度 ........................................................................ 125
4.1 進(jìn)度——喜悅交付力簡介 ........................................................... 125
4.2 向團(tuán)隊(duì)成員和干系人授權(quán) ........................................................... 126
4.3 解決和消除團(tuán)隊(duì)面臨的障礙、妨礙和阻礙 ............................... 131
4.4 執(zhí)行需要緊急交付商業(yè)價值的項(xiàng)目 ........................................... 137
4.5 評估和管理風(fēng)險 ........................................................................... 146
4.6 規(guī)劃并管理預(yù)算和資源 ............................................................... 153
4.7 規(guī)劃和管理進(jìn)度計劃 ................................................................... 159
4.8 規(guī)劃和管理產(chǎn)品/可交付成果的質(zhì)量 .......................................... 167
4.9 規(guī)劃和管理范圍 ........................................................................... 172
4.10 整合項(xiàng)目規(guī)劃活動 ..................................................................... 178
4.11 規(guī)劃和管理采購 ......................................................................... 187
4.12 管理項(xiàng)目工件 ............................................................................. 195
4.13 確定適當(dāng)?shù)捻?xiàng)目方法論/方法和實(shí)踐 ........................................ 200
4.14 管理項(xiàng)目問題 ............................................................................. 206
4.15 規(guī)劃和管理項(xiàng)目/階段的收尾或過渡工作 ................................ 212
第5 章 項(xiàng)目領(lǐng)導(dǎo)力深度 ........................................................................ 219
5.1 深度——安心專注力簡介 ........................................................... 219
5.2 管理沖突 ....................................................................................... 220
5.3 啟發(fā)、激勵及維護(hù)團(tuán)隊(duì) ............................................................... 226
5.4 支持團(tuán)隊(duì)績效 ............................................................................... 231
5.5 指導(dǎo)有關(guān)的干系人 ....................................................................... 238
5.6 運(yùn)用情商提升團(tuán)隊(duì)績效 ............................................................... 243
5.7 確保進(jìn)行知識交流，使項(xiàng)目得以持續(xù)開展 ............................... 248
結(jié) 語 ..................................................................................................... 254