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內(nèi)容簡介

　　本書作者基于5年的深耕研究，結(jié)合15年的人力資源管理相關(guān)方面的工作經(jīng)驗(yàn)，梳理出一本幫助企業(yè)零基礎(chǔ)地實(shí)施導(dǎo)師制的工具書，意在以結(jié)構(gòu)化在崗培訓(xùn)激活組織賦能系統(tǒng)，批量復(fù)制人才。本書先是梳理實(shí)施導(dǎo)師制需要了解的關(guān)鍵內(nèi)容，再按照實(shí)施導(dǎo)師制的步驟，教讀者逐步實(shí)施導(dǎo)師制。書中不僅提供關(guān)鍵表單、工具，還提供避坑指南、成功案例等。本書特別適用于處于快速發(fā)展階段、需要大量培養(yǎng)新員工的企業(yè)的人才發(fā)展工作者，同時(shí)也是有后備/新晉管理人員、銷售人員、技術(shù)人員等人才培養(yǎng)需求的企業(yè)的人才發(fā)展工作者的重要實(shí)踐工具書。

作者簡介

　　吳穗敏（Crystal WU）擁有超過20年國企、外企、民企的業(yè)務(wù)部門和職能部門的任職經(jīng)歷，對(duì)企業(yè)不同情形下的業(yè)務(wù)需求、培訓(xùn)與業(yè)務(wù)的關(guān)聯(lián)頗有研究，尤其是在人才發(fā)展領(lǐng)域和學(xué)習(xí)技術(shù)領(lǐng)域，包括結(jié)構(gòu)化在崗培訓(xùn)及導(dǎo)師制、任職資格體系建設(shè)、勝任力建模及測(cè)評(píng)、人才盤點(diǎn)、培養(yǎng)體系搭建、關(guān)鍵人才發(fā)展項(xiàng)目等領(lǐng)域，積累了深厚的理論功底和豐富的實(shí)踐經(jīng)驗(yàn)。個(gè)人郵箱：crystal_wsm33@hotmail.com微信號(hào)：Crystal_WU_TD秦文靖擁有超過10年世界500強(qiáng)企業(yè)人才發(fā)展管理任職經(jīng)歷；具備臨床醫(yī)學(xué)、人力資源管理學(xué)、心理學(xué)專業(yè)背景；國內(nèi)某醫(yī)學(xué)高校繼續(xù)教育學(xué)院特約講師、學(xué)院管理類咨詢顧問；深耕組織人才發(fā)展領(lǐng)域和新生代團(tuán)隊(duì)管理，特別在校招生的結(jié)構(gòu)化在崗培訓(xùn)及導(dǎo)師制的線上、線下項(xiàng)目上積累了深厚的理論功底和豐富的實(shí)踐經(jīng)驗(yàn)。個(gè)人郵箱：qinwenjing123@139.com微信號(hào)：QinElsa123

圖書目錄

第1章企業(yè)導(dǎo)師制概述······································································1
1.1 導(dǎo)師與導(dǎo)師制·········································································1
1.2 企業(yè)常見的導(dǎo)師與導(dǎo)師制··························································3
企業(yè)導(dǎo)師類型·········································································3
導(dǎo)師與教練············································································5
企業(yè)導(dǎo)師制類型······································································6
1.3 企業(yè)導(dǎo)師制的價(jià)值·································································10
企業(yè)層面·············································································10
導(dǎo)師層面·············································································11
被輔導(dǎo)者層面·······································································11
1.4 企業(yè)導(dǎo)師制的成功要素····························································12
企業(yè)導(dǎo)師制應(yīng)用的常見痛點(diǎn)·····················································12
企業(yè)導(dǎo)師制項(xiàng)目的成功要素·····················································14
1.5 嵌入S-OJT的導(dǎo)師制項(xiàng)目AD5SE模型介紹·································16
S-OJT的起源·······································································16
AD5SE模型介紹···································································17
本章關(guān)鍵點(diǎn)·················································································19
第2章獲取共識(shí)是導(dǎo)師制成功的基礎(chǔ)··················································20
2.1 確認(rèn)人才需求·······································································20
銷售能力復(fù)制·······································································20
連鎖/零售行業(yè)的人才培養(yǎng)·······················································21
專業(yè)技能類人才培養(yǎng)······························································22
2.2 獲取高管支持·······································································25
2.3 制定導(dǎo)師制項(xiàng)目的目標(biāo)宣言·····················································27
建立價(jià)值證據(jù)鏈····································································27
制定項(xiàng)目目標(biāo)宣言·································································30
本章關(guān)鍵點(diǎn)·················································································33
第3章編寫導(dǎo)師管理制度，從制度層面保障導(dǎo)師制落地··························34
3.1 導(dǎo)師的選拔制度（選）···························································35
導(dǎo)師的類型、角色和職責(zé)························································35
導(dǎo)師的勝任標(biāo)準(zhǔn)····································································37
導(dǎo)師的招募··········································································39
導(dǎo)師的選拔··········································································40
3.2 導(dǎo)師的任用管理制度（用）·····················································40
檔案管理·············································································40
績效管理·············································································41
積分管理·············································································42
退出機(jī)制·············································································42
3.3 導(dǎo)師的發(fā)展和培養(yǎng)體系（育）··················································43
導(dǎo)師的發(fā)展通道····································································43
導(dǎo)師的認(rèn)證··········································································44
導(dǎo)師學(xué)習(xí)地圖·······································································45
3.4 導(dǎo)師的激勵(lì)制度（激勵(lì)）························································46
評(píng)優(yōu)與表彰··········································································47
現(xiàn)金報(bào)酬與獎(jiǎng)勵(lì)····································································47
發(fā)放導(dǎo)師紀(jì)念品····································································48
與績效、能力提升、晉升等相關(guān)的激勵(lì)措施································48
本章關(guān)鍵點(diǎn)·················································································51
第4章設(shè)計(jì)導(dǎo)師制項(xiàng)目，推動(dòng)導(dǎo)師制執(zhí)行············································52
4.1 項(xiàng)目的整體設(shè)計(jì)····································································52
項(xiàng)目范圍·············································································52
項(xiàng)目周期···········