實用商務(wù)英語口語情景100+ 商務(wù)英語口語大百科

目錄
Chapter 1 商務(wù)求職.......................................1
1. 人員招聘 Recruitment.......................................................1
2. 面試 Interview..............................................................6
3. 薪資待遇 Salary.........................................................12
Chapter 2 職場交往........................................................18
1. 新人報到 Introduction of New Colleagues.............................................18
2. 升遷或離職 Promoting or Quitting.......................................................23
3. 工作午餐 Working Lunch....................................................................28
4. 評價老板 Comments on the Boss..........................................................33
Chapter 3 商務(wù)辦公......................................................39
1. 電話交談 Telephone Call.................................................39
2. 來訪接待 Visitor Reception.................................................................44
3. 投訴與索賠 Complaint and Claim...........................................50
4. 仲裁和調(diào)解 Arbitration and Mediation.................................................56
Chapter 4 商務(wù)會議...........................................................64
1. 會議安排 Meeting Arrangement..........................................................64
2. 碰頭會 Brief Meeting..................................................72
3. 對策研討會 Problem-Solving Meeting..................................................79
4. 業(yè)務(wù)伙伴會 Business Partner Meeting..................................................87
5. 工作總結(jié)會 Summing-Up Meeting..............................................95
Chapter 5 商務(wù)實務(wù).........................................................101
1. 詢盤 Inquiry....................................................101
2. 發(fā)盤 Offer................................................107
3. 還盤與談價 Counter Offer and Price Negotiation.....................112
4. 折扣 Discount.............................................................117
5. 包裝 Packing.........................................................122
6. 交貨與裝運(yùn) Delivery and Shipment.......................128
7. 保險 Insurance............................................134
Chapter 6 商務(wù)談判.............................................141
1. 易貨貿(mào)易和補(bǔ)償貿(mào)易談判
Barter Trade and Compensation Trade Negotiation................141
2. 加工與裝配貿(mào)易談判 Processing and Assembling Trade Negotiation.........146
Chapter 7 商務(wù)合作...................................................151
1. 合資企業(yè) Joint Venture..............................................151
2. 技術(shù)轉(zhuǎn)讓合作 Technology Transfer Cooperation....................158
Chapter 8 商務(wù)代理........................................164
1. 尋求代理 Agency Seeking...........................................164
2. 申請代理 Agency Applying............................................169
3. 代理傭金 Agency Commission..............................175
Chapter 9 商務(wù)支付..........................................................182
1. 信用證 Letter of Credit..............................................182
2. 分期付款 Payment by Installment............................187
3. 托收 Collection....................................................192
Chapter 10 商務(wù)訂購.................................................199
1. 下訂單 Placing an Order.............................................199
2. 試購與續(xù)購 Trial Order and Repeated Order..........................204
3. 接受或拒絕訂單 Accepting or Declining an Order.......................209
Chapter 11 商務(wù)溝通.......................................................218
1. 展銷會 Exhibition.......................................218
2. 廣告宣傳 Advertising...............................................226
3. 促銷活動 Promotion.............................................233
Chapter 12 商務(wù)營銷...............................................239
1. 市場調(diào)查 Market Research..........................................239
2. 市場營銷 Marketing..............................................245
Chapter 13 電子商務(wù)...........................................251
1. 電子商務(wù)的優(yōu)勢 Advantages of E-Commerce.............................251
2. 網(wǎng)上業(yè)務(wù) Business Online...........................................256
Chapter 14 商務(wù)旅行.........................................................261
1. 機(jī)票預(yù)訂 Ticket Reservation........................261
2. 賓館預(yù)訂 Room Reservation...........................265
3. 機(jī)場手續(xù) Procedures at the Airport...........................269
4. 海關(guān)手續(xù) Procedures at the Customs......................274
Chapter 15 商務(wù)參觀..................................................280
1. 公司介紹 Company Introduction...............................280
2. 部門介紹 Department Introduction.....................288
3. 產(chǎn)品介紹 Product Introduction.................................295
4. 參觀廠房 Visiting Factory..........................................302
Chapter 16 商務(wù)會見....................................................309
1. 機(jī)場見面 Meeting at the Airport.................................309
2. 相互介紹 Introductions of Each Other......................314
3. 約會安排 Appointment Arrangement..........................319
4. 約會取消 Appointment Cancellation.................323
5. 宴會宴請 Invitation and Reception...............326
6. 送行告別 Seeing Off......................331
Chapter 17 商務(wù)文化....................................338
1. 公司文化 Corporate Culture........................338
2. 管理風(fēng)格 Management Style...............................349
3. 員工激勵 Staff Motivation........................................357