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內(nèi)容簡介

　　《人力資源管理》（第10 版，雙語教學(xué)版）主要講述在當今商業(yè)世界的快速變化中如何打造人力資源優(yōu)勢，具體內(nèi)容包括組織、團隊和溝通，員工激勵，人力資源管理和個人職業(yè)生涯規(guī)劃。本書保留了原版書中全部的英文及其教材要素，編者對目錄以及部分專業(yè)詞匯進行了翻譯。書中還引用了一些新鮮有趣的商業(yè)案例、習(xí)題，語言簡練，通俗易懂。

作者簡介

　　作者O.C.費雷爾教授，曾擔任美國營銷協(xié)會學(xué)術(shù)委員會主席，其研究領(lǐng)域包括全球商業(yè)、市場營銷和商業(yè)倫理。他致力于開發(fā)教學(xué)資源以讓學(xué)生和教師更好地理解日趨復(fù)雜的全球商業(yè)環(huán)境，并在教學(xué)過程中采用本書作為教材，通過與學(xué)生和其他教師的溝通深入了解商學(xué)導(dǎo)論課程的教學(xué)需要，這使本書有機會得以不斷改進。其妻子琳達·費雷爾教授為本書第三作者，現(xiàn)任市場營銷科學(xué)學(xué)會主席，曾在麥當勞和必勝客的廣告公司負責其廣告培訓(xùn)、市場營銷管理工作，豐富的實踐經(jīng)驗使得她對市場營銷及商業(yè)倫理有著獨到的見解和深刻的洞察。杰弗里·赫特為圣保羅大學(xué)金融學(xué)教授，主要講授投資學(xué)、公司理財和戰(zhàn)略管理課程。他擁有深厚的全球商業(yè)開發(fā)的背景，尤其是環(huán)球金融市場和貿(mào)易關(guān)系方面。其所著教材曾被翻譯成14種語言暢銷31個國家。

圖書目錄

CHAPTER1
MotivatingtheWorkforce2
EntertheWorldofBusiness
MarsIncorporated:WhereEmployeesLovetoWork3
Introduction4
NatureofHumanRelations4
HistoricalPerspectivesonEmployeeMotivation7
ClassicalTheoryofMotivation7
TheHawthorneStudies7
TheoriesofEmployeeMotivation9
Maslow’sHierarchyofNeeds9
Herzberg’sTwo-FactorTheory11
McGregor’sTheoryXandTheoryY12
TheoryZ13
EquityTheory14
ExpectancyTheory15
StrategiesforMotivatingEmployees16
BehaviorModification16
JobDesign16
ImportanceofMotivationalStrategies20
SoYouThinkYouMayBeGoodatMotivatinga
Workforce21
ReviewYourUnderstanding22
RevisittheWorldofBusiness22
LearntheTerms22
CheckYourProgress23
GetInvolved23
BuildYourSkills:Motivating23
SolvetheDilemma:MotivatingtoWin24
BuildYourBusinessPlan:MotivatingtheWorkforce24
SeeforYourselfVideocase:TheContainerStore’sSecretto
Success:EmployeeSatisfaction24
TeamExercise25
CHAPTER2
Organization,Teamwork,andCommunication26
EntertheWorldofBusiness
CarMaxUsesDecentralizedStructuretoSupportTeamwork27
Introduction28
OrganizationalCulture28
DevelopingOrganizationalStructure30
AssigningTasks31
Specialization31
Departmentalization32
AssigningResponsibility35
DelegationofAuthority36
DegreeofCentralization36
SpanofManagement38
OrganizationalLayers38
FormsofOrganizationalStructure39
LineStructure39
Line-and-StaffStructure40
MultidivisionalStructure40
MatrixStructure41
TheRoleofGroupsandTeamsinOrganizations42
Committees43
TaskForces43
Teams44
CommunicatinginOrganizations45
FormalCommunication46
InformalCommunicationChannels47
MonitoringCommunications47
ImprovingCommunicationEffectiveness48
SoYouWantaJobinManagingOrganizational
Culture,Teamwork,andCommunication49
ReviewYourUnderstanding49
RevisittheWorldofBusiness50
LearntheTerms50
CheckYourProgress50
GetInvolved51
BuildYourSkills:Teamwork51
SolvetheDilemma:QuestStarinTransition52
BuildYourBusinessPlan:Organization,Teamwork,and
Communication52
SeeforYourselfVideocase:ZapposCreatesOrganizational
StructureandCulturewithTeams53
TeamExercise53
CHAPTER3
ManagingHumanResources54
EntertheWorldofBusiness
TheRecruitmentProcessofCirqueduSoleil55
Introduction56
TheNatureofHumanResourcesManagement56
PlanningforHumanResourcesNeeds56
RecruitingandSelectingNewEmployees57
Recruiting57
Selection59
LegalIssuesinRecruitingandSelecting62
DevelopingtheWorkforce64
TrainingandDevelopment64
AssessingPerformance65
Turnover67
CompensatingtheWorkforce68
FinancialCompensation69
Benefits71
ManagingUnionizedEmployees73
CollectiveBargaining75
ResolvingDisputes76
TheImportanceofWorkforceDiversity77
TheCharacteristicsofDiversity77
WhyIsDiversityImportant?78
TheBenefitsofWorkforceDiversity80
AffirmativeAction80
TrendsinManagementoftheWorkforce81
SoYouWanttoWorkinHumanResources83
ReviewYourUnderstanding83
RevisittheWorldofBusiness84
LearntheTerms84
CheckYourProgress85
GetInvolved85
BuildYourSkills:AppreciatingandValuingDiversity85
SolvetheDilemma:MoraleamongtheSurvivors87
BuildYourBusinessPlan:ManagingHumanResources87
SeeforYourselfVideocase:TheImportanceofHollywoodLaborUnions88
TeamExercise88
Appendix
PersonalCareerPlan89
Notes95
Glossary99
PhotoCredits103