跨文化交際技巧：如何跟西方人打交道（教師用書，修訂版）

Introduction to Encounters with Westerners
Critical Incident Exercises and Encounters with Westerners
Teaching Encounters with Westerners
Unit 1 IntercuItural Communication
Letter to Fran：
Pete's First Day in China
IntercuIturaI Communication：
Intercultural Communication and Understanding Westerners
Encounter：
The Gift
Generalizing About Western Culture：
Can We Generalize About“ Western Culture”？
Learning About Other Cultures
Unit 2：Interpreting Intercultural Encounters
Encounter：
The Taxi
-Intercultural Communication：
Interpreting What Foreigners Mean
Letter to Fran：
A Helping Hand
-Generalizing About Western Culture：
Individualist and Collectivist Cultures
-Learning About Other Cultures
Unit 3：Speaking in a Foreign Language
Encounter：
Mistakes
IntercuItural Communication：
Speaking in a Foreign Language and Stress
Encounter：
The Compliment
Generalizing About Western Culture：
Difierence in Rank and Power
Learning About Other Cultures
Unit 4：Culture Shock
Letter to Fran：
The Shopper
IntercuIturaI Communication：
Culture Shock and Culture Fatigue
Letter to Fran：
Not Eating
Generalizing About Western Culture：
Western Communication Styles
Learning About Other Cultures
Unit 5：Expectations and Intercultural Encounters
Encounter：
The Invitation
IntercuItural Communication：
Expectations and Projected Cultural Similarity
Letter to Fran：
The Goodnight Kiss
Generalizing About Western Culture：
Conformity in Western Cultures
Learning About Other Cultures
Unit 6：Ethnocentrism
Letter to Fran：
Who Pays?
IntercuIturaI Communication：
Ethnocentrism
Encounter：
Living Together
Generalizing About Western Culture：
Family Relationships in the US
Learning About Other Cultures
Unit 7：Ingroups and Outgroups
Encounter：
Left Out of the Conversation
InterculturaI Communication：
Ingroups and Outgroups
Letter to Fran：
Critics
Generalizing About Western Culture：In/Outgroups in Collectivist and Individualist Cultures
——Learning About Other Cultures
Unit 8：Telling Stories About Encounters
Letter to Fran：
Exceptions
IntercuItural Communication：
War Stories
Encounter：
Grandma
Generalizing About Western Culture：
Dealing with Conflict
——-Learning About Other Cultures
Unit 9：The Benefit of the Doubt
Letter to Fran：
An American Friend
IntercuIturaI Communication：
Giving the Benefit of the Doubt
Letter to Fran：
Cars
Generalizing About Western Culture：
Friendship Patterns
Learning About Other Cultures
Unit 10：Being an Effective Intercultum Communicator
Encounter：
Made in the USA
IntercuItural Communication：
Being an Effective Intercultural Communicator
Encounter：
Democracy
Generalizing About Western Culture：
Advice for Communicating with Westerners ．
Learning About Other Cultures、
AdditionaI Encounter Exercises
References