商務英語寫作（修訂版）

Chapter 1  An Overview of Business Writing
    商務寫作概述
Chapter 2  Structure and Styles of Business Letters
    商務信函的結構與格式
Chapter 3  Sales—related Inquiries and Replies
    詢盤與回復函
Chapter 4  Order Letters and Confirmation Letters
    訂單與確認函
Chapter 5 Letters of Shipment
    裝運函
Chapter 6 Letters of Payment and Settlement of Accounts
    付款與結賬函
Chapter 7  Routine Claims and Adjustments
    日常索賠與理賠函
Chapter 8 Persuasive Claims and Refusals
    說服性索賠與拒絕函
Chapter 9  Sales Letters
    銷售函
Chapter 10 Invitations and Thank—you Letters
    邀請函與感謝信
Chapter 11 Letters of Apology and Congratulation
    道歉信與祝賀信
Chapter 12 Notices and Announcements
    通知與通告
Chapter 13 Memos and Minutes
    備忘錄與會議記錄
Chapter 14 R6sume
    簡歷
Chapter 15 Letters of Application
    申請函
Chapter 16 Letters of Recommendation
    推薦信
Chapter 17 Proposals
    意向書
Chapter 18 Reports
    報告
Chapter 19 Questionnaires
    調查問卷
Chapter 20 Business Agreements
    商務協(xié)議
Reference Answers參考答案