前言
Chapter 1 商務交際Business Communication
Unit 1 問候Greetings
Unit 2 介紹Introdudio
Unit 3 接待來客Receiving Visito
Unit 4 拜訪客戶Visiting Custome
Unit 5 宴請Banquets
Unit 6 參觀公司Company Visils
Unit 7 離開Leaving
Chapter 2 日常商務Daily Business
Unit 1 打電話Calling
Unit 2 商務會議Business Meetings
Unit 3 安排約會Managing Appointments
Unit 4 收發(fā)傳真Faxing
Unit 5 處理信函Handling Correspondence
Unit 6 文件管理Document Management
Chapter 3 商貿業(yè)務Business Services
Unit 1 談判Negotiatio
Unit 2 詢盤Inqures
Unit 3 發(fā)盤Offe
Unit 4 還盤Counter offe
Unit 5 下訂單Orde
Unit 6 付款方式Payments
Unit 7 合同Contrads
Chapter 4 對外貿易Foreign Trade
Unit 1 代理Agents
Unit 2 合資企業(yè)JointVentures
Unit 3 補償貿易CompeationTrade
Unit 4 加工與裝配貿易Processing and Assembling Trade
Unit 5 招投標Bids
Unit 6 技術轉讓Technology Trafer
Chapter 5 營銷銷售Marketinq Sales
Unit 1 產品推薦Product Recommendation
Unit 2 市場調研Market Research
Unit 3 產品營銷Product Marketing
Unit 4 產品銷售ProductSales
Unit 5 客戶服務Customer Service
Unit 6 在展會上At the Exhibition
Chapter 6 商務管理Business Management
Unit 1 生產Production
Unit 2 財務會計Financial Accounting
Unit 3 人力資源Human Resources
Unit 4 專案管理Projed Management
Unit 5 策略管理Strategy Management