《全國(guó)中等職業(yè)技術(shù)學(xué)校物業(yè)管理與維修專(zhuān)業(yè)教材·全國(guó)中等職業(yè)技術(shù)學(xué)校專(zhuān)業(yè)英語(yǔ)系列教材:物業(yè)管理英語(yǔ)(第2版)》以圖片、對(duì)話、閱讀、資料等多種形式介紹了物業(yè)管理過(guò)程中所運(yùn)用的英語(yǔ)表達(dá)方式及應(yīng)用文寫(xiě)作范例。全書(shū)共分6個(gè)單元,其中每個(gè)單元涵蓋3~4課及1個(gè)技能訓(xùn)練項(xiàng)目,每課中有4個(gè)訓(xùn)練模塊,分別是Look and Learn,Dialogue, Readirlg,Learn More。目的是使學(xué)生能夠熟練掌握和運(yùn)用所學(xué)知識(shí),在體驗(yàn)真實(shí)的物業(yè)管理理念的同時(shí),還能掌握大量常用的物業(yè)管理相關(guān)詞匯?!度珖?guó)中等職業(yè)技術(shù)學(xué)校物業(yè)管理與維修專(zhuān)業(yè)教材·全國(guó)中等職業(yè)技術(shù)學(xué)校專(zhuān)業(yè)英語(yǔ)系列教材:物業(yè)管理英語(yǔ)(第2版)》模擬了入住辦理過(guò)程,解決了房屋、電梯、水、電等相關(guān)維修問(wèn)題,再現(xiàn)了日常接待、糾紛處理、檔案管理、通知頒布等顧客服務(wù)場(chǎng)景,展示了保潔、防火、防盜、停車(chē)及美化環(huán)境等日常服務(wù),介紹了業(yè)主委員會(huì)、社區(qū)文化、多元化的物業(yè)管理類(lèi)型等內(nèi)容。
作者簡(jiǎn)介
暫缺《物業(yè)管理英語(yǔ)(第二版)》作者簡(jiǎn)介
圖書(shū)目錄
Unit 1 PrOperty Knowledge introduction Lesson I Property Management Lesson 2 Flat Renting Lesson 3 Leasing Contract Project Renting a House Unit 2 Preparing to Stay Lesson I Housing Acceptance Lesson 2 Decoration Lesson 3 Moving in Lesson 4 Charges Project Talking about Preparing to Stay Unit 3 Maintenance Problems Lesson i Housing Problems Lesson 2 Water Supply Problems Lesson 3 Power Supply Problems Lesson 4 Elevator Problems Project Dealing with the Problems Unit 4 Customer Services Lesson i Daily Customer Service Lesson 2 Issuing the Notice Lesson 3 Dealing with the Complaints Lesson 4 File Management Project Dealing with the Complaints Unit 5 Services in Public Areas Lesson 1 Cleaning Service Lesson 2 Beautifying Environment Lesson 3 Parking Lesson 4 Security Management Project Daily Services Unit 6 The Development of Property Lesson 1 Owners' Committee Lesson 2 Community CulturalActivities Lesson 3 Other Property Management Project Holding an Activity Appendix 1 Vocabulary Appendix 2 Translation