UnIt 1 Tour ReservatIon SectIon Ⅰ Lead-In SectIon Ⅱ ConversatIons SectIon ⅡI SpeakIng Activity SectIon Ⅳ Passage ReadIng SectIon Ⅴ Term Study SectIon Ⅵ Tour Commentary SectIon Ⅶ Webtasks UnIt 2 ArrⅣal and PIckIng up Guests SectIon Ⅰ Lead-In SectIon Ⅱ ConversatIons- SectIon ⅡI SpeakIng Activity SectIon Ⅳ Passage ReadIng SectIon Ⅴ Term Study SectIon Ⅵ Tour Commentary SectIon Ⅶ Webtasks UnIt 3 Hotel Check-In SectIon Ⅰ Lead-In SectIon Ⅱ ConversatIons SectIon ⅡI SpeakIng Activity SectIon Ⅳ Passage ReadIng SectIon Ⅴ Term Study SectIon Ⅵ Tour Commentary SectIon Ⅶ Webtasks UnIt 4 HousekeepIng Service SectIon Ⅰ Lead-In SectIon Ⅱ ConversatIons SectIon ⅡI SpeakIng Activity SectIon Ⅳ Passage ReadIng SectIon Ⅴ Term Study SectIon Ⅵ Tour Commentary SectIon Ⅶ Webtasks UnIt 5 Food and Beverage Service SectIon Ⅰ Lead-In SectIon Ⅱ ConversatIons SectIon ⅡI SpeakIng Activity SectIon Ⅳ Passage ReadIng SectIon Ⅴ Term Study SectIon Ⅵ Tour Commentary SectIon Ⅶ Webtasks UnIt 6 Tour GuIde Service SectIon Ⅰ Lead-In SectIon Ⅱ ConversatIons SectIon ⅡI SpeakIng Activity SectIon Ⅳ Passage ReadIng SectIon Ⅴ Term Study SectIon Ⅵ Tour Commentary SectIon Ⅶ Webtasks UnIt 7 TourIng the CItIes SectIon ⅠLead-In SectIon Ⅱ ConversatIons SectIon ⅡI SpeakIng Activity SectIon Ⅳ Passage ReadIng SectIon Ⅴ Term Study SectIon Ⅵ Tour Commentary SectIon Ⅶ Webtasks UnIt 8 Hotel Check - out SectIon Ⅰ Lead-In SectIon Ⅱ ConversatIons SectIon ⅡI SpeakIng Activity SectIon Ⅳ Passage ReadIng SectIon Ⅴ Term Study SectIon Ⅵ Tour Commentary SectIon Ⅶ Webtasks UnIt 9 SeeIng TourIsts off and Departure SectIon Ⅰ Lead-In SectIon Ⅱ ConversatIons SectIon ⅡI SpeakIng Activity SectIon Ⅳ Passage ReadIng SectIon Ⅴ Term Study SectIon Ⅵ Tour Commentary SectIon Ⅶ Webtasks UnIt 10 DealIng wIth ComplaInts SectIon Ⅰ Lead-In SectIon Ⅱ ConversatIons SectIon ⅡI SpeakIng Activity SectIon Ⅳ Passage ReadIng SectIon Ⅴ Term Study SectIon Ⅵ Tour Commentary SectIon Ⅶ Webtasks UnIt 11 HandlIng Problems and EmergencIes SectIon Ⅰ Lead-In SectIon Ⅱ ConversatIons SectIon Ⅲ SpeakIng Activity SectIon Ⅳ Passage ReadIng SectIon Ⅴ Term Study SectIon Ⅵ Tour Commentary SectIon Ⅶ Webtasks AppendIx A World HerItage In ChIna AppendIx B NatIonal 5A ScenIc Areas AppendIx C Major Out-Bound Travel DestInatIons for ChInese CItIzen 參考文獻(xiàn)
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