Unit 1 Introduction Part 1 History Part 2 Definition Part 3 Classification Part 4 Development of high-speed rail in China Unit 2 Ticket Service Part 1 Book the tickets Part 2 Buy the tickets Part 3 Refund the tickets Part 4 Check the tickets Unit 3 Station Service Part 1 Directing and waiting Part 2 Left luggage Part 3 Station announcement Unit 4 On-train Service Part 1 Seat and baggage Part 2 Intemal environment Part 3 Vehicle transference Unit 5 Dining Car Service Unit 6 Announcement Part 1 Common announcement Part 2 Safety knowledge and emergency announcement Unit 7 Emergency Treatment Part 1 Fire safety Part 2 Emergency disease Part 3 Equipment failure Unit 8 Service Criteria Part 1 Conductor service criteria Part 2 Goods storage clerk service criteria Part 3 Ticket inspector service criteria Part 4 Waiting staff service criteria Part 5 Train attendant service criteria Key to Translation Unit 2 Ticket Service Unit 3 Station Service Unit 4 On-train Service Unit 5 Dining Car Service Unit 6 Announcement Unit 7 Emergency Treatment Appendix 1 List of scenic spots Appendix 2 Famous snacks Appendix 3 Words and expressions of high-speed rail service Bibliography