商務英語職場王

十項全能之一
商務商務詞匯
公司部門名稱Company Department Designations
官制名稱Addressing a Supervisor
財務類詞；I-Financial Terms
辦公用品名稱Office Equipment
計算機常用詞匯Common Computer Terms
網絡常用詞匯Common Internet Terms
行業(yè)名稱Industries and Career Fields
政治詞匯Political Terms
餐飲詞匯Food and Beverages
旅行詞匯Travel
十項全能之二
商務禮儀十大要訣
會議Meetings
電話The Phone
電子郵件E-mail
打斷I nterruptions
客戶、顧問和新雇員Guests，Consultants and New Employees
贊賞和認可Appreciation＆Credit
著裝和形象Dress＆Appearance
社交Social Settings
引薦介紹Introductions
西餐就餐禮儀Western Table Manners
總結Conclusion
十項全能之三
商務口語300句
好消息與壞消息Sharing Good News and Bad News
表達需求與應答Expressing and Responding to Demands
發(fā)表意見與應答Expressing and Responding to Opinions
贊成與反對Agreeing and Disagreeing
滿意與不滿Expressing Satisfaction and Dissatisfaction
邀請與接受、拒絕Making，Accepting and Declining Invitations
推薦與建議Giving Suggestions and Recommendations
埋怨與指責Complaining and Criticizing
道歉與應答Making and Accepting Apologies
感謝與應答Giving and Receiving Thanks
贊譽與祝福Giving Praise and Blessings
誤會與解釋Dealing with Miscommunications
不同程度的肯定Expressing Varying Degrees of Certainty
表達可能性Expressing Possibility
十項全能之四
掌握電話技巧
接聽電話Answering the Phone
讓對方等候Placing the Caller on Hold
篩選來電Screening Calls
留言Taking Messages
打電話Placing a Call
轉接電話Transferring Calls
十項全能之五
熟悉辦公事務
通知Making Announcements
轉達消息Conveying Information
確認Making Confirmations
匯報工作Reporting on Work
安排約見Booking Appointments
安排上司行程Creating an Itinerary for the Boss
訂購辦公用品Ordering Office Supplies
討論辦公設備Discussing Office Equipment
填寫表格Filling out Forms
正式會議的程序Form ai Meeting Procedure
和同事建立良好關系Building Relationships with Coworkers
和領導討論問題Discussing Concerns with Superiors
十項全能之六
高效組織會議
設計議程表Designing an Agenda
有效地開場Starting a Meeting Effectively
集思廣益Team Brainstorming
提出一個論點Presenting an Argument
讓你的建議被采納Making Your Suggestion Heard
表達觀點Giving Opinions
贊同、反對和妥協Agreeing，Disagreeing，and Compromising
有效地結束會議Ending a Meeting Effectively
十項全能之七
拉近客戶關系
首次和客戶會晤Meeting a Client for the First Time
交換名片Exchanging Business Cards
交換禮物Exchanging Gifts
寒喧Making Small Talk
工作午餐The Working Lunch
觀光Sightseeing
考察工廠Factory Tours
告別和致謝Farewells and Thank
十項全能之八
介紹自己和公司
自我介紹Introducing Yourself
介紹上司、同事和訪客Introducing Your Boss，Coworkers，and Visitors
介紹公司各部門Introducing Company Departments
介紹你的公司Describing You r Company
……
十項全能之九
成為談談判高手
十項全能之十
瀟灑做演講