Part 1 Secretary Routine文秘辦公
Unit 1 Letter Fax and Telegram信件、傳真和電報
Unit 2 File Keeping文件歸檔
Unit 3 Computer Operation電腦操作
Unit 4 Handling Complaints處理投訴
Unit 5 Arranging a Meeting and Taking Minutes安排會議及會議記錄
Unit 6 Advertise for Staff招聘員工
Unit 7 Receiving Visitors接待來訪客人
Unit 8 Making Introductions引見介紹
Unit 9 Seeing off送別客人
Unit 10 Arranging aBusiness Trip安排商務旅行
Part 2 TelephoneCallsforOffice辦公室電話
Unit 1 Booking Flight Tickets預訂機票
Unit 2 Consultation咨詢
Unit 3 Calling Shopping電話購物
Unit 4 Confirming anAppointment確認預約
Unit 5 Customer Survey客戶調查
Unit 6 Making Announcements通知
Unit 7 Restaurant Reservation餐廳訂位
Unit 8 Talking about Business業(yè)務洽談
Unit 9 Receiving a Personal Call Instead代接私人電話
Unit 10 Roam Reservation酒店預訂
Part 3 Daily Communications日常交際
Unit 1 Visiting Colleagues拜訪同事
Unit 2 Going to a Party參加聚會
Unit 3 Sightseeing觀光
Unit 4 Consolation安慰
Unit 5 Dinner宴請一
Unit 6 Present Giving贈送禮品
Unit 7 Taking Leave告辭
Unit 8 Helping Each Other同事互助
Unit9 Giving Suggestions提建議
Unit 10 Giving One'S Opinion談看法
Part 4 Pastime娛樂休閑
Unit 1 Have a Relaxing Vacation過一個愉快的假期
Unit 2 Accompanying Someone陪人
Unit 3 Films and TV Programs影視
Unit 4 Music Fans音樂狂人
Unit 5 Gynmasium Exercise休閑健身
Unit 6 Campmg and Outings野營與野餐
Unit 7 At the Bar酒吧暢飲
Unit 8 At the Parties派對狂歡
Unit 9 Ball Sports球賽
Unit 10 Books and Periodicals書刊
Part 5 Have a Chatin Office辦公室閑談
Unit 1 The Weather天氣狀況
Unit 2 Interests and Hobbies興趣愛好
Unit 3 Work Pressure工作壓力
Unit4 Talking aboutthe Boss and Colleagues談對老板和同事的印象
Unit 5 About Ideals and Hope聊理想希望
Unit 6 Money Management and Investment理財投資
Unit 7 About Country and Language聊國家語言
Unit 8 Talking about Beauty and Cosmetics談美容打扮
Unit 9 Talking about Environment聊環(huán)境”
Unit 10 Talking about Family聊家庭