商務(wù)英文E-mail寫作基礎(chǔ) Section 1 商務(wù)業(yè)務(wù)信函 Chapter 1 建立貿(mào)易關(guān)系 1.請(qǐng)求建立貿(mào)易關(guān)系Request for Establishing Business Relations 2.回復(fù)請(qǐng)求建立業(yè)務(wù)關(guān)系Reply to the Request for Establishing Business Relations 3.索取產(chǎn)品資料Request for Product Literature 4.回復(fù)索取產(chǎn)品資料Reply to the Request for Product Literature 5.邀請(qǐng)會(huì)面Invitation to the Business Appointment 6.接受會(huì)面邀請(qǐng)Accepting the Inv.itation to the Business Appointment 7.謝絕會(huì)面邀請(qǐng)Declining the Invitation to the Business Appointment 8.要求更改會(huì)面時(shí)間及地點(diǎn)Request for Changing the Time&Place of the Meeting Chapter 2 推銷 9.向特定客戶推銷Sales Letter to Specific Customers 10.向不特定客戶推銷Sales Circular to Non—Specific Customers 11.寄信給老客戶Sales Letter to Old Customers 12.寄信給新客戶Sales Letter to New Customers 13.推銷新產(chǎn)品Sales Letter for Promotion of New Products 14.推銷勞務(wù)Sales Letter for Promotion of Labor Services Chapter 3 詢盤和訂貨 15.一般詢盤General Inquiry 16.回復(fù)一般詢盤Reply to the General Inquiry 17.具體詢盤Specific Inquiry 18.報(bào)虛盤Making a Non-Firm Offer 19.報(bào)實(shí)盤Making a Firm Offer 20.買方還盤Making a Counter Offer 21.賣方返還盤Making a Counter—Counter Offer 22.下訂單Placing an Order 23.接受訂單Accepting an Order 24.拒絕訂單Declining an Order 25.下續(xù)訂單Placing a Repeat Order 26.推薦替代品0ffering a Substitute Product 27.接受替代品Accepting a Substitute Product 28.拒絕替代品Declining a Substitute Product 29.漲價(jià)通知Notice for Price Increase 30.回復(fù)漲價(jià)通知Reply to the Price.Increase Notice Chatper 4 付款 31.詢問付款方式Asking about Payment Tems 32.接受付款方式Accepting Payment Terlns 33.要求修改信用證Request for Amendment to L／C 34.信用證修改Amendment to L／C 35.付款通知Payment Notice 36.收到付款通知Receipt of Payment Notice 37.催促付款(初次)Urging Payment(First Notice) 38.催促付款(最后通告)Urging Payment(Last Notice) 39.索取發(fā)票Asking for Invoice 40.寄送發(fā)票Sending Invoice Chapter 5 包裝和交貨 41.包裝要求Packaging Requirements 42.回復(fù)包裝要求Reply to Packaging Requirements 43.裝運(yùn)時(shí)間Time ofShipment 44.回復(fù)裝運(yùn)通知Reply to Time of shiDment 45.催促裝運(yùn)Urging Shipment 46.回復(fù)催促裝運(yùn)Reply to Urging Shipment 47.出貨通知Shipment Advice 48.貨物抵達(dá)通知Goods Arrival Notice Chapter 6 投訴和致歉 49.投訴貨物未寄達(dá)Complaint about Goods Arrival Failure 50.對(duì)貨物未寄達(dá)致歉Apology for Goods Arrival Failure 51.出貨延遲Late Delivery 52.對(duì)出貨延遲致歉Apology for Late Delivery 53.投訴貨物質(zhì)量Complaint about Poor Quality of Goods 54.對(duì)貨物質(zhì)量不佳致歉Apology for Poor Quality of Goods 55.投訴貨物數(shù)量Complaint about Wrong Quantity of Goods 56.為數(shù)量錯(cuò)誤致歉Apology for Wrong Quantity of Goods 57.投訴發(fā)貨出錯(cuò)Complaint about Receiving Wrong Goods 58.為發(fā)貨有誤致歉Apology for Sending Wrong Goods 59.抱怨包裝不良Complaint about Poor Packagin9 60.為包裝不良致歉Apology for Poor Packagin9 61.付款出錯(cuò)Payment Error 62.為付款出錯(cuò)致歉Apology for Payment Error 63.對(duì)服務(wù)的不滿Service Dissatisfaction 64.對(duì)服務(wù)不滿致歉Apology for Customer Service Dissatisfaction Section 2 商務(wù)日常信函 Chapter 7 商務(wù)交往 65.請(qǐng)求籌備出差Request for Preparing for a Business Trip 66.回復(fù)請(qǐng)求籌備出差Reply to the Request for preparing for a Business Trip 67.確認(rèn)預(yù)定行程Confirming Itinerary Reservation 68.出差后的感謝Thanks for a Business Trip 69.活動(dòng)通知Activity Notice 70.集會(huì)通知Gathering Notice 71.邀請(qǐng)擔(dān)任演講者Inviting Speaker 72.回復(fù)演講邀請(qǐng)Reply to the Invitation for speaker 73.展銷會(huì)通知Trade Fair Notice 74.回復(fù)邀請(qǐng)Reply to the Trade Fair Invitation 75.請(qǐng)求幫忙做問卷調(diào)查Request for Filling Out Questionnaire 76.請(qǐng)求轉(zhuǎn)載許可Request for Reproduction Permission Chapter 8 公司人事 77.人事查詢Personnel Enquiry 78.找尋人才Looking for Qualified Personnel 79.晉升公告Promotion Announcement 80.調(diào)動(dòng)通知Transfer Notice 81.褒獎(jiǎng)員工Complimenting Employees Chapter 9 公司內(nèi)部 82.會(huì)議通知Meeting Notice 83.例行報(bào)告Routine Report 84.問題報(bào)告Problem Report 85.提案Proposal 86.回復(fù)提案Reply to Proposal 87.說服對(duì)方Convincing the Other Side 88.給予指示Giving Instructions 89.新產(chǎn)品說明New Product Description Chapter 10 社交信函 90.邀請(qǐng)與約見函Invitation and Appointment Letter 91.回復(fù)邀請(qǐng)Reply to Invitation 92.祝賀函Letter of Congratulation 93.慰問函Letter of Sympathy 94.感謝函Letter of Thanks 95.道歉函Letter of Apology 96.通知函Letter of Advice 97.鼓勵(lì)函Letter of Encouragement 98.探病函Letter of Consoling the Sick 99.吊唁函Letter of Condolence 100.節(jié)日問候Season’S Greeting 附錄1 商務(wù)信函縮略語 附錄2 常用非正式E-mail 30例
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