The Layout of a Business Letter Structures of a Business Letter Example Styles of a Business Letter Principles of Writing a Business Letter Knowledge Interlinkage Project One Establishing Business Relations Task I Self-introduction by the Buyer Task 2 Self-introduction by the Seller Task 3 Re-establish Business Relations with a Former Customer Task 4 Self-introduction by Manufacturer Notes Useful Sentences Knowledge Interlinkage Practice Do=it-yourself ProJect Two Enquiries， Offers and Counter=offers Task I A General Enquiry Task 2 A Specific Enquiry Task 3 A Non=firm Offer Task 4 A Firm Offer Task 5 A Counter Offer on Prices Task 6 A Counter Offer on Other Terms Notes Useful Sentences Knowledge Interlinkage Practice Do-it-yourself Project Three Order and Contract Task 1 Placing an Order Task 2 Covering Letter With Purchase Order Task 3 Acceptance of an Order Task 4 Declining an Order Task 5 A Repeat Order Task 6 Sending Sales Confirmation Notes Useful Sentences Knowledge Interlinkage Practice Do-it-yourself Project Four Payment Task 1 Urging Establishment of L/C Task 2 Advising Establishment of L/C Task 3 Asking for Amendment to L/C Task 4 Asking for the Extension of L/C Task 5 Asking for Easier Payment Task 6 Asking for Payment by T/T Task 7 Accepting D/P Payment Notes Useful Sentences Knowledge Interlinkage . Practice Do-it-yourself Project Five Packing Task 1 Proposing Packing Requirements Task 2 Reminding of the Packing Requirements Task 3 Instruction for Shipping Marks Task 4 Complaining about the Packing Conditions Task 5 Inability to Meet the Packing Requirements Notes Useful Sentences Knowledge Interlinkage Practice Do-it-yourself Project Six Shipment Task 1 Negotiating the Shipment Clause Task 2 Urging for Prompt Delivery Task 3 Shipping Advice Notes Useful Sentences Knowledge Interlinkage Practice Do-it-yourself Project Seven Insurance Task 1 Concerning Insurance Task 2 Importer Requests Insurance Task 3 Rejecting Claim Task 4 Insurance Clause Notes Useful Sentences Knowledge Interlinkage Practice Do-it-yourself Project Eight Complaints， Claims and Settlements Task 1 Complain the Delivery of Wrong Goods Task 2 Claim for Short-weight and Settlement Task 3 Claim for Inferior Quality and Settlement Task 4 Claim for the Goods Not to Standard Notes Useful Sentences Knowledge Interlinkage Practice Project Nine Agent Task 1 Asking for Sole Agency Task 2 Declining a Request for Sole Agency Task 3 Accepting the Request for General Agency Task 4 Confirming Terms for Exclusive Agency Task 5 Applying for Del Credere Agent Task 6 Applying for Consignment Task 7 Becoming a Sole Distributor Notes Useful Sentences Knowledge Interlinkage Practice Do-it-yourself Appendix 外銷員模擬考試外貿(mào)英語試題一 外銷員模擬考試外貿(mào)英語試題二
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