HOTELSERVICE住宿服務
SpeakingasaRoomReservationist(房間預訂服務員表達)
SpeakingasaReceptionist(接待員表達)
SpeakingasaFloorAttendant(樓層服務員表達)
SampleDidogues(示范對話)
DealingwithBooking(房間預訂服務)
ReceivingaCheck-inGuest(住宿接待服務)
MEDICALSERVICE醫(yī)療服務
SpeakingasaDoctor(醫(yī)生表達)
SpeakingasaNnrse(護士表達)
SampleDialogues(示范對話)
IntheConsultingRoom(在就診室)
PUBLICRELATIONSSERVICE公關服務
ReceivingaCall(接電話)
MeetingaGuestattheAirport(機場接人)
MakinganArrangement(作預約安排)
MakinganIntroduction(作介紹)
EntertainingaGuest(款待客人)
SeeingofftheGuest(送別客人)
SampleDialogues(示范對話)
MeetingaGuestattheAirport(機場接人)
TalkingataDanceParty(舞會交際)
HoldingaBanquet(宴會招待)
RESTAURANTSERVICE餐飲服務
SpeakingasaCaptain(領班表達)
SpeakingasaWaiter/Waitress(侍者表達)
SampleDialogues(示范對話)
ReceivingaDiner(接待就餐)
ServingaDiner(服務就餐)
SHOPPINGSERVICE購物服務
SpcakingasaShopAssistant(店員表達)
SampleDidogues(示范對話)
AttendingaHandicraftsShopper(接待工藝品購物者)
AttendingaDressShopper(接待衣物購物者)
TRAVELSERVICE旅行服務
SpeakingasaPlaneTicketSeller(機票售票員表達)
SpeakingasaCheck-inAttendant(登機服務員表達)
SpeakingasaCustomsOfficer(海關官員表達)
SpeakingasaStewardess(飛機乘務員表達)
SampleDislogues(示范對話)
CustomsFormalitiesService(海關手續(xù)服務)
BoardingandonBoardService(登機和機上服務)
BUSINESSNEGOTIATION商業(yè)談判
SpeakingastheSeller(賣方表達)
SpeskingastheBuyer(買方表達)
BargainingbetweentheSellerandtheBuyer(討價還價)
MakingConcessions(作出讓步)
ExpressingCooperativeIntention(表達合作意圖)
SampleDidogues(示范對話)
NegotiationoverPrice(價格談判)
NegotiationoverPayment(付款談判)
附:示范對話譯文