List of figures About the author The Candidate's Book and the Teacher's Guide Note on English for Business examinations Note on product names Part 1:English for Business First Level 1 General information 2 How to use the Candidate's Bood Part 2:Extended Syllabus topics 3 Business letters 4 Memos 5 Basic reading comprehension:true-or-false questions 6 Information processing:short-answer questions 7 Test and date reformulation:forms and diagrams 8 Language competence:structures,concepts and vocabulary Part 3:Resources 9 Situations/tasks,checklists,build-up sheets and final versions 10 Past examination questions and Chief Examiners'reports